Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Click yes, retract now.And youre done! Select the tickets to transfer and enter the recipient's information. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Enter the recipients first name, last name and email address, or select from a list of. (*If you can't remember your password, tap. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Open the AXS app Sign in or create an AXS account. Select the tickets to sell, and then set your price and selling options. Never. Enjoy the event! What are my options here? Transfer tickets to friends (for select events). Browse your upcoming events and tap the ticket icon for the game or event you would. Press question mark to learn the rest of the keyboard shortcuts. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. A full-service national event ticket marketplace. Tickets Not Showing Up In AXS Hello! If your friend already has an AXS account, the tickets will be transferred instantaneously. Tap Tickets Tab (pull down on the screen to refresh if necessary). Click the Sell button next to the event in your AXS Account. When your tickets sell, youll receive an email informing you of the sale. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. You also have the option of transferring and listing your tickets for sale prior to the event. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). AXS Mobile ID tickets are digital and cannot be printed for venue entry. How far in advance can I access my tickets? Please help. Can seats be transferred to someone who doesnt have an AXS account? I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Click the 'Transfer' button and your guest will receive a notification via . A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. All rights reserved. Easy! This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. Bought tickets for a group? After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Click the Transfer button next to the event in your AXS account. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. If you do not currently have an AXS account you will be instructed to create one during your purchase. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). When your tickets sell, youll receive an email informing you of the sale. No. Your Privacy Choices | Just follow the simple steps to make the tickets officially yours. If they already have an AXS account set up the tickets will go in their account automatically. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. It depends. Customer service all the way to your seat, 2000-2022 StubHub. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. StubHub told me to call AXS and let them know this was due to the show being postponed. On the Review page, click the List Tickets button to finish. Article. Sign into your AXS Account and click Listings. Theyll just have to create an AXS account to claim their tickets. The game is in 36 hours. Your guests will need to create an AXS account to receive tickets. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. How do I use the Rockets App to enter the building? When its time for the event, they can open the app to show their tickets on their phone. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. Most mobile transfer tickets will not be immediately available. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? I was never able to get ahold of SH again. Yes No Still Need Help? Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . You may also review your transfers and purchase history at AXS.com. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Click the Transfer button next to the event in your AXS account. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). Why did the venue decide to use AXS Mobile ID? On the Review page, click the List Tickets button to finish. Otherwise you have until your friend creates an account to cancel the transfer. Your tickets will no longer be listed for others to buy. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. After logging into the app, verify the tickets are available in the app. Also, to make it even more . I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. i assume they will try to get me to receive the tickets using axs again. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. Its up to you! Can I have multiple tickets on one phone? To login, use the same email address you used when purchasing your tickets. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. You should see something to transfer. AXS handles payment and delivery so buyers and sellers never interact with each other. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. If you already have an AXS account, the tickets will be transferred to your account automatically. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. Cookie Notice You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Flew in for this show. Click the Transfer button next to the event in your AXS account. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Browse your upcoming events and tap the ticket icon for the one you would like to sell. I purchased 2 tickets through stubhub January 2020. What is transfer? Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Do you know what number you used to contact AXS? To view your AXS Mobile ID tickets click on your initials in the middle. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. You'll then be asked to review the transfer. After that, the tickets will be theirs to use with the AXS app. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. As an event draws closer, venues generate the barcodes for each ticket. No, tickets must be scanned through the Rockets App or the AXS App. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. Yes This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Stubhub assured me my tickets would be available. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." On the review page, click the Transfer button to send the tickets. Theyll also need to get the AXS app. Use of this website signifies your agreement to our. You will enter your community username and new password and done! If you see a Sell button next to your tickets in your account, you can sell them! Use of this website signifies your agreement to our. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." The tickets will be delivered to the buyer automatically. Bought tickets for a group? The Rockets App is free to download and available in the App Store or the Google Play Store. may not be valid. Why did the venue decide to use AXS Mobile ID? Select the tickets to transfer and enter the recipient's information. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. Sorry we couldn't be helpful. When its time for the event, they can open the app to show their tickets on their phone. Use the same email you use on StubHub. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). The Fox Theater Foundation. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Your AXS Mobile ID ticket will now show up. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. They said they would get in contact with the seller and have the tickets transferred over. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? For more information, please see our i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. Here we are. Here's how it works: Click the Transfer button next to the event in your AXS account. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. i spent the next 2 hours trying to get the axs app to work and get my tickets. Your guests will need to create an AXS account to receive tickets. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. Its up to the promoter, artist, or team if you can sell tickets or not. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. Anyone have success getting something similar resolved day of show? No. Overall, disappointing, but fair. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. Before following any of the steps below, make sure you download the Official Houston Rockets App! Help us improve this article with your feedback. and need to send them to a friend, transfer the tickets through your AXS account. Just follow the simple steps to make the tickets officially yours. When I buy tickets, do I have to deal with the seller? Many fans find it best to TRANSFER the seats to their guests prior to the event. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. I purchased tickets for a concert back in February. Was wondering if you had any update on how yours is going? Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. And you're done! You will enter your community username and new password and done! AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Now we just want to get rid of them ugh. This will help to ensure that you are ready for your event in no time! Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Even if you call within 48 hours of your event, you will probably get no help at all. Theyll just have to create an AXS account to claim their tickets. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Otherwise you have until your friend creates an account to cancel the transfer. Did you find it helpful? Official Tickets and Your Source for Live Entertainment | AXS.com Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics How will I know if my transfer was successful? Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. The concert is tomorrow. totally rinky dink. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. Follow the steps below to access the tickets: Did you find it helpful? After completing the account information, you may buy, sell or manage any seats in your account. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. When I sell tickets, do I have to deal with the buyer? No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). Have been on hold 3+ hrs. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. and our Yes I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Try to contact them on their Twitter account. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. There has to be some way, right. Nope. Select the tickets to sell, and then set your price and selling options. Select the tickets to transfer and enter the recipient's information. Privacy Policy. [deleted] 1 yr. ago. If you see a Sell button next to your tickets in your account, you can sell them! i will not book anything on stub hub as a result. Sorry we couldn't be helpful. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). Show the ticket in the App at the entrance and get them scanned to enter. What if my guests arrive at different times? Youll be able to transfer money to your bank from your account on AXS.com. Remember, your friends can always transfer tickets back to you. After the switch, you will enter the email address you use to access the community in order to reset your password.
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