Guests using mobility aids should select a stateroom that will meet their needs and allow for appropriate storage of their mobility equipment. With RCCL there was no hold, I gave my creditcard number and that was it. Each Holland America Line ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. I will have travellers checks to cover my account. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. If we do not have your information by this deadline, you will be unable to sail. The onset of TD usually occurs within the first week of travel but may occur at any time even after returning home. To learn more about Holland America Lines ongoing commitment to environmental stewardship and conservation in all of our operations, visit hollandamerica.com/sustainability. Guests are responsible for verifying and obtaining any necessary travel documents for entry and exit to the countries visited, as these requirements vary depending on the specific port and nationality of the traveler. And I have been successful with just putting gambling money on room account and then cashing out at casino. Should you need anythinga refreshing beverage or a lap blanket an attentive deck steward will be nearby to assist you. Let the vacation begin the moment you arrive in a new country. You must be able to care for yourself. Conserving water results in less energy spent making water, thus saving fuel. Travelers should be cautioned that only the following may be safe to drink: hot brewed beverages, such as tea and coffee, made with boiled water; or canned or bottled beverages, including water, carbonated mineral water and soft drinks. You can also use your OBC for laundry service, Bingo, bar events (classes, wine tasting, bar crawls), cooking class (someone just posted that they cost $65! You will recognize our representatives by their Holland America signs. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you. Any and. guests are encouraged to obtain travel medical insurance prior to travel. Cooking facilities onboard are not considered kosher. Shore excursion Reservation Agents are available Monday through Friday 6 a.m. to 6 p.m. (Pacific), and Saturday and Sunday 8 a.m. to 4:30 p.m. (Pacific). AT&T Mobile Packages: Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. Please have the ships name, your partys name and stateroom number before you call. Please practice wearing your life jacket. Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship that is accepted by U.S. Customs and Border Protection. Learn more, If duty-free shopping makes your heart skip a beat, then you may love using Onboard Credit in our signature shops. And, yes, it's best not to speculate, as I probably shouldn't, either. Schengen Visa Holders: New requirements pertaining to proof of medical insurance coverage have been adopted for all Schengen visa holders. Some banks may keep the pre-authorization in place for up to 30 days. Guests can also enjoy fresh pastries and their favorite espresso drink provided by Torrefazione Italia. All guests should keep themselves advised of changes in government requirements. Scooters left in these areas could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no wayof getting by a scooter left in a hallway. Here are just a few of our environmental efforts: Just as when ashore, water conservation is an important environmental initiative. So forthis 7 day cruise I booked 2 excursions so far and still have OBC leftover to decide on board. I had enough OBC last cruise on the last night that I just bought a GoPro Hero 7 from the Photo Gallery rather than leave any on the table. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) For specific arrival instructions applicable to your itinerary, please consult your Travel Documents. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. Last month they applied our OBC (all of it was from HAL directly) to our daily hotel service charge. Bear in mind that the screening process for any point of embarkation is similar to that at an airport. make sure that the appropriate baggage tags are affixed to your baggage, because the tags include your departing flight information. Discussed here very regularly. Any charge against your shipboard account except casino money will go against OBC, non-refundable first. On the morning of disembarkation, guests with no credit card payment need to settle their onboard account on the morningof disembarkation. If you are unable to function independently with respect to eating, dressing or attending the ships safety briefings, you must bring a caregiver with you. Promotion is based on promotion code(s) N2 and based on double occupancy. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. The Crew Appreciation is a daily amount for each guest that will be automatically added to your onboard account for your convenience, to recognize the efforts of a wide variety of crewmembers who contribute to the experiences of all our guests. Weve always spent it before but this time would prefer helping our kids out as theyre on a tighter budget. Limited time offer, Savings for Onboard Bookings Only. Please keep this in mind when packing. Flexible Open Dining: Open dining times are 5:15pm to 9:00pm. Any excess deposit will be refunded to you at the end of the cruise. Elite Beverage Package has a daily limit of 15 beverages, which includes all beverages priced at US$15 or less and beverage service charges. 1-206-626-7353 to add services to your itinerary. This will generally include any credit given by a TA. For this reason, Holland America Line has size and weight guidelines for scooters. Please inform your credit or debit card issuer in advance that your card will be used on a Holland America Line ship. Earn Holland America Points on qualifying purchases you make and DOUBLE Holland America points for any Holland America Line purchases. The videos can be seen on the stateroom TV guest channel for 24 hours after departure. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. For COVID-19 Vaccination requirements please visit our lookup tool available athttps://book2.hollandamerica.com/protocols/ For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. You may also make advance rental arrangements prior to departure and have a wheelchair delivered directly to the ship. Luggage Direct: Luggage Direct offers you the opportunity to receive your airline boarding passes and check your luggage in to your flight while still onboard your Holland AmericaLine ship. I have found that HAL's ability to track all this information concerning onboard expenditures is limited. We always use our Holland OBC first, then if we have any left, it gets refunded to our Credit Card on file. gpmacki, July 28, 2010 in Holland America Line. An Alaska cruisetour is our award-winning cruise through Alaska's Inside Passage paired with a scenic train ride into Interior Alaska, plus up to 3 nights at McKinley Chalet Resort, our immersive lodge at the gates of Denali National Park. Book with Avoya Travel to receive Savings and FREE Perks on select 2023-2024 Holland America Line sailings that may include: Jeans, shorts and T-shirts are only allowed in the casual dining restaurants. See Cruise Deals for active promotions. Inmany ports taxi lines can be long and distances to private transportation can be lengthy. Keep these items close at hand in your purse or jacket pocket. the vessel leaves. Hopefully this will clear up the issue. So far we have never seen any missing OBCs. By Holland America Line offers a wide range of award-winning shore excursions, providing priceless experiences at destinations around the world. Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. Guests are not allowed to bring alcoholic or non-alcoholic beverages on board for consumption or any other use except as follows: Guests may bring Wine and Champagne onboard, however a corkage fee of USD $20.00 (which is subject to change without notice) will be applied to each bottle (max 750 ml in volume or less). In order to Travel Well, international travelers should contact their physicians, local health departments, or a travel medicine clinic at least six to eight weeks before departure to receive current health information on the countries they plan to visit, to obtain vaccinations and preventative medications as indicated, and to address any other special needs. These "checks" clear your account on a daily basis and are deducted from the initial balance in the order they are charged. You may request seating time, table size and indicate with whom you wish to dine. Certain countries require that you obtain official authorization(called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. If for some reason you have not completed your Online Check-in process at least 3 days prior to departure, you will still be able to print your Express Docs, including the boarding pass, up to the departure date. U.S. port and ending it in a different U.S. port. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. The following information should be used as a guideline only. You will claim your luggage when you arrive at your final airport destination. CIBTvisas also provides a concierge service should you wish to have a dedicated Concierge Specialist manage the entire process from start to finish while providing the expertise necessary to ensure your request is approved as quickly as possible. It also shows you how to correctly put on your lifejacket. There are so many choices on your Holland America Line cruise. Please log in to purchase your shore excursions. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, C858B0A9-6769-424D-B129-59363EDAC023.jpeg, B5073042-BF8A-4EEC-BD19-0938D8732763.jpeg. Room Dining is available 24 hours a day. Electrical Appliances:**All staterooms are equipped with standard 110 AC and 220 AC outlets. Customs pays particularattention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. WebEarn 2 points per $1 spent on all Holland America purchases, including onboard purchases2 Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted2 Earn 5,000 points after first purchase enough to redeem for a The password will need to be disclosed to the youth staff upon pick up of the child. One poster's comment about American Express made me think of this: My mother-in-law booked our cruise through Expedia.com and they did not even tell her about this deposit! Registration is free and there is no obligation to bid. of disembarkation. Also, although not required at the ship gangway, you may be required to present a valid picture ID to pass through terminal security. Please don't blame me if this turns out not to be true, I'm just relaying what I was told. All cash advances are subject to restrictions. Not everything you buy is going to be on board. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. Shorts, pool and beachwear, distressed jeans and tank tops are not permitted in table service restaurants. Usually there is a fee required. What will you do today? Once youve completed Online Check-In at www.hollandamerica.com, retrieve your digital boarding pass via the app to expedite embarkation at the pier. Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Department. On the second day, go to the desk (or a kiosk) and ask for a copy. The point that I was making is that had she not had an AE, they probably wouldn't be able to hold it on a regular card because she had just paid for the cruise and airfare for all seven of us and a (typical/average) regular credit card may not have had that high of a limit. Guest Services staff will provide you with details on the times and meeting location where staff will be available to assist you in disembarking the ship. Complimentary champagne will be served at the auctions. Do Not Sell or Share My Personal Information. A password will be selected by the parent/guardian of the child. If you purchase a post-cruise transfer from the Shore Excursions Office while you are on the cruise, that will count as an on-board expense. I didnt know how we would spend the OBC I had. It is also your access card to your stateroom. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. Yellow Fever: Many Yellow Fever immunization requirements are based on traveling from one infected or endemic country to another. suits you. The final amount billed may take up to 24-hours following disembarkation. Any excess deposit will be refunded to you at the end of the cruise. I'm going to have to remember that I have a $2500 hold on my card. LauraS For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. Guests are urged to complete the Online Check-in process before leaving home. Souvenirs can? It is also a good idea to bring along a record of your immunizations, as requirements for immunizations may change. With very limited exceptions (such as some Panama Canal cruises),U.S. law prohibits persons from beginning their cruise in oneU.S. port and ending it in a different U.S. port. Powered by Invision Community. Save my name, email, and website in this browser for the next time I comment. We just had a not great OBC experience on the Koningsdam It actually was great, buit we were given a lot of bad and conflicting information by Gues For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. Our dedicated section on the CIBTvisas website can be found at www.cibtvisas.com/hollandamericaline. Please remember that important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video orelectronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom. animal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. If you pre-paid the Crew Appreciation and/or Service Charge as part of an all-inclusive, bundled, or other applicable package, the payments are nonrefundable from the time of purchase and no additional amount will be added to your onboard account for the Crew Appreciation or for those Service Charges covered by such package. In todays era of heightened security, Holland America Line has implemented a no visitor policy. Depending on the handset and the carrier the user may be required to select Roam on the handset. Visit our Frequently Asked Questions. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. You will have just 1 receipt showing up on your shipboard account. Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. Unsure of your next cruise? Wheelchairs: Holland America Line has a limited supply of wheelchairs on board. Package excludes purchases made in The Shops, from the mini-bar, or through 24-hour room service and beverages on Half Moon Cay. Alcoholic beverages will not be served to guests under age21. Embarkation Time:Your assigned check-in time is printed on the Boarding Pass page in your Express Docs. Oxygen: U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. Taxes, Fees & Port Expenses are additional amounts to fares listed. Email and Internet: Guests can send and receive electronic mail (email) in real time via satellite link 24 hours a day (satellite conditions permitting). The Elite Beverage Package includes wine, beer, spirits, cocktails, non-alcoholic beverages, sodas, bottled water (sparkling or still, 400ml or less) and coffee. To accomplish these initiatives, we use low-flow systems for toilets and showers in the staterooms, which conserves the amount of water used on board and therefore the quantity of wastewater treated and discharged. With Express Docs, your cruise documents are available up to 50 days before your cruise departure date, and you can print part or all of your Express Docs whenits most convenient for you, 24/7. If you completed the Online Check-in, please have the following documents ready to present at check-in: U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. The amount of Onboard Credit you'll recieve is based on your stateroom selection. sigsky, February 3, 2019 in Holland America Line. Multi-course menus feature offerings from classic preparations and regionally inspired cuisine to vegetarian options. For 21+ day voyages (excluding Grand Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. Rest assured that your passport will be fully secured by our staff. Celebrity does that and I wish HAL would too. dvise you of arrangements to minimize disruptions in your vacation plans. Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Phone: 1-800-513-4515 (locally at 1-954-585-0575), Email: info@specialneedsatsea.com Website: specialneedsatsea.com, Phone: 1-877-478-7827 (locally at 1-780-986-6404)), Email: reservations@scootaround.com Website: http://www.scootaround.com. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. Make the Most of Onboard Credit. Advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. The Greenhouse Spa combines the best of the most distinctive and luxurious spas on sea and land integrated with proven home spa programs and exclusive products that enhance life and promote well-being. However, if such devices are determined to pose a hazard, they will be removed and returned the last day of the cruiseprior to debark. In fact I had like a $3.00 credit still on card from casino last evening of one cruise and they called me twice to come cash it out! Please contact the ships Medical Center for any medication requiring refrigeration. No internet purchase required to download or use on board. No, the cash deposit is the same as the credit card deposit. The Luggage Direct Service is the most relaxing and hassle free disembarkation Holland America Line offers. Please help us reduce water use. Inform your bank or credit card company that you are traveling abroad to avoid any challenges with using your credit card on the cruise. Each year between 20%50% of international travelers (an estimated 10 million people) develop diarrhea. You can't really reserve the OBC to pay for those gratuities since any charges to the account will subtract from the balance on the day they are incurred. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Started June 21, 2021, By There are two or more people in the cabin, then the charge will be significantly higher than $13. Fares are applicable on select 2023 and 2024 departures, excluding Grand Voyages and any voyage lasting 3 days or less. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. To ensure peace of mind while you are away, we offer this last-minute checklist of things to do before you go. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) To meet this requirement, we must have the necessary information in our records at least 90 minutes before departure. What it means is that if in Ketchikan or Juneau or Skagway we decide we want to buy something special, I'm going to have to remember that I have a $2500 hold on my card. So, of course unless some special additional, non-standard verification is requested, any OBC can be used to offset the HSC. With autotips, shorex, drinks, etc., I don't think $60 per day per person is over the top, and as I've said, holds are standard practice in the travel industry. But after reading the above post it looks like I will have to have the full 420.00. Guests who have not completed the required check-in prior to departure time are subject to denied boarding. Also Canadian residents need to declare if you take out or bring into the country more than CAD10,000. At some point in your travels you may experience an emergency. Reducing waste:Our waste management approach focuses on reducing the volume and toxicity of waste we generate. In the evening youll find a wide variety of music and entertainment, award winning production shows, theme nights, movies and more! Gift Order items include a variety of alcoholic and nonalcoholic beverages, clothing, casino chips and flowers at very reasonable prices.
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