Well . Type: Company - Private. whereas our Anderson slider felt substantial and 3x stronger. Very happy with the finished product. It proved to be the right decision Take care. Thanks to this information I will not buy from Rite Window. The windows are great, huge improvement on what we had before and long overdue. My windows were installed years ago and as soon as we purchased this home, the draft indicated from the windows were evident. From the initial meeting to discuss my needs, then the measuring, as well as Erin the project manager, to the workers, I can highly praise the whole process. Very happy with products Continue reading . Helpfulness Rating Date. Share feedback about your experience with Rite Window. More than advertised. See below for recent customer reviews posted to our website and social media pages. Great product and warranty. From the salesman to the project manager they are very informative and always in communication. I purchased windows from Rite Windows and took advantage of their "Interest Free" financing offer. Five-Time Winner of Angie's List Super Service Award, Better Business Bureau Accredited with an A+ Rating, 97% "Likely to Recommend" Rating from GuildQuality, EPA Certified as a Lead-Safe Licensed Contractor. All rights reserved. Find more window & door replacement contractors near Woburn. Window Brands: Rite Window manufactures all windows internally. Unfortunately, we cannot perform a background check on every employee of a businessthe background checks are performed only on the owner or principal. I would recommend these windows to anyone. First lets set the record straight about the roof. Second repair of window install and roof with leak problems, A waste of $4300 owner very convincing about professionalism but installation shotty are best. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I love the quality of the product and consider my overall transaction to represent a good value and a fair price. Here are a few reasons why: -transparency and detailed explanation and physical demonstration of various product choices all presented in a friendly way without slick salesmanship -good listening skills on the part of the salesman, and successful problem solving suggestions which were applied to my project -Various reasonable price categories with clear explicit written details -good warranty -excellent customer service over the phone and in person I highly recommend this company. Since August 2000, we have helped over 25,000 homeowners in New England replace their windows, doors, roof, or shower and bath systems. Not only do these gaps create energy loss from within your home, but also pose a security issue. A second tech came out and said the windows needed play. 05:32 PM. I am just looking for a better understanding. Installers were friendly and professional. Required fields are marked *. I was told by one rep. that Rite Window does not want to be in the middle of bidding wars. During your free, no-pressure sales consultation, we will help you compare your options so that you can easily choose the best products for your home. I called with some questions about installing new windows and they were very helpful. They have a track record of not honoring their commitments. Rite Window provides window, door, roof, shower, and bath system installation services. Less than 3hours to install in the light snow. tampa, Florida, Seal-Rite Window Co owner Josh Stone took my money and never sent me the windows I ordered Kansas City, Missouri, seal rite windows revco Seal rite has created a revolving door of deception. . This equates to a 4.34 out of 5 star rating on average. Cleanup was minimal. The installers were professional and efficient. Businesses receive ratings from homeowners through HomeAdvisor. I would definitely recommend them to anyone just confirm with them that they clean up and reinstall blinds that they remove. The price was very reasonable for an excellent product. Specializing in Roofing, siding, and gutter services. Thank you Rite Window for a positive experience in a long time!!! Workers professional and neat Job completed in short time communicated with us need to return for 1 thing and did so next day would use Rite window again and have recommended them to my friends. They leave your house the way the found it (only with new windows). Feel free to contact me in person. I would hope the management addresses that issue. Could you enlighten me? My husband described the 3 employees who came to replace windows, a slider, and storm door as the B team and felt he had to keep an eye on what they were doing. All rights reserved. No subcontracting and no one word answers to our questions. I checked the other 17 windows and none had any play. We had a very informative salesperson! We have signed the purchase and sale and have a closing date. Corporate Advocacy Program: How to repair your business reputation. From start to finish, this was by far, the smoothest home improvement job ever experienced. Areas of Coverage: Rite Window services are available across the greater Boston metro area. Industry: Construction. One of the windows had a tiny crack. Excellent product service and installation. They did excellent work and cleaned up perfectly after themselves. I was shocked! Rite Window Reviews: Rite Window Reviews maintain an average score of 87% across several online review sites. We had an issue with the area around one of our windows on the outside of my home and they handled it professionally. The finished roof looks awesome! Finished Roof Looks Awesome! PLEASE TAKE A LOOK AT POSTED PICTURES. Financing available and all credit cards accepted. Very respectful to us and our property. They professionals. The complaint has been investigated and resolved to the customers satisfaction. Business Details Location of This Business 7 Roessler Rd, Woburn, MA 01801-6208 Headquarters 41. The crew were so nice and tidy when working. Teamwork makes Rite Window great. Kansas city Missouri, seal-rite Seal-rite windows they owe me for 19 hours of pay @8.00 per hour they shut down n never paid me. The apology should have come from him! They did have to come back but made sure it was convenient for us. To see our full website, please visit us at www.RiteWindow.com to learn more about Rite Window and all of our product offerings. Regardless, I'm currently working with the Consumer Affairs Office to correct the status of my previous license. They are beautiful and so easy to use/clean. Good installation team. Hello Ed. You can tell that they have been doing this for a long time. Rite Window rocks!! THANKS to a GREAT TEAM!! We heard an ad on the radio and decided to call and ask for some information. But overall happy with the outcome. Our Process As Easy as 1-2-3 1 Schedule a Consultation 2 Design Consultation Our design experts will tell you all about the products we offer and explain how we can make your dream bathroom a reality. Installed new windows and siding on front of house. Rite Window makes it easy and affordable for you to upgrade your windows, doors, roofing, showers or baths. The windows are great, huge improvement on what we had before and long overdue. Language. Thank you great company those two guys who came over for the job Vinny and John were awesome professional, nice and clean I m very happy with my new windows and my storm doors, what a great experience. (As you said, we do know this from years of experience.) We understand your dissatisfaction with this policy, and again we apologize. Our energy expenses went down dramatically. Visit the Solution Center to Explore Articles. I was very happy with the salesperson and the installers. We are unable to process your request. This window company continues to impress us after our installation 3 years ago. This will surely increase the credibility of your complaint. Carefully explaining and communicating with us about our concerns. Windows, doors roofing, siding, decks, porches, awnings, railings. On the day of service they were on time, efficient and after the install you would have never known they were here, (other than for my clean new windows! We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews. Read More, Custom residential and commercial awnings manufactured and installed. I was just very surprised by this position taken by Rite Window. Learn More Ready to Get Started? This is Peter DeVellis. But thank you to owner for returning my $500 and windows did not leak once they were put into correct places . After the window were installed, found one lock inoperable. Fair pricing compared to competitors. How those businesses take care of those complaints is what separates good businesses from the rest. BBB Business Profiles are subject to change at any time. Great job!!! I cannot imagine a better guarantee of quick payment than a bank check from funds guaranteed to be available and waiting. Thanks so much! In situations like yours it is unfortunate, but it's still necessary, because otherwise we'd be using our limited time resources to provide free quotes on jobs that have little chance of ever materializing. Would definitely recommend them to others. What an outstanding company, easy to work with, very professional and courteous. I called Rite Windows and a new sash was delivered in less than two weeks. Installed 22 new windows, 2 entry doors, and new sliding glass door. Was professional and super fast and efficient. The job and workmanship was great. Rite Window is best known for providing excellent customer service and reasonable prices. The owners of Rite window Peter Devellis and Ted Castonguay formally operated under other window company names. Copyright 1997-2023, Ripoff Report. Good quality windows. HomeAdvisor verifies state-level licensing where applicable - note: We have X amount of dollars via our mortgage lender we are eligible to spend to rehab the home. Report Complaint Type: Problems with Product/Service Status: Answered ***** *. The work area was cleaned up and the work was done very well. I went to work and came home to all new windows! In July of 2017 it will be a one year after install, our winter has been very cold and snowy and I am extremely satisfied !!! I like working with companies where there is clear communication and no surprises. I have no idea what that kid rolled out on my roof ? Bay & Bow Window Installation & Replacement, Casement Window Installation & Replacement, Double Hung Window Installation & Replacement, Picture Window Installation & Replacement, Sliding Glass Door Installation & Replacement, Sliding Window Installation & Replacement, Christina W. said: First off, Paulo was very responsive, polite and efficient. Believe me it was not a pleasant day to say the least . Share. Happy customer Yes, BUILT-RITE WINDOW CORP offers warranties. Marketing department (Former Employee) - Woburn, MA - February 23, 2021. Would use them again. Gino and Dave just completed replacing all my windows and I must say they did an excellent job. Continue reading . Received a contract addendum on 9/7 with the correction. , Please be advised that, during this period, if we could not perform a background check, HomeAdvisor will allow the business into the network and match the business to consumers. We want to replace approx 13 windows, 6 sliding glass doors, and maybe a front door because we have the budget with our rehab loan. These guys were great. The experience was a good one and I really like the way my new windows look. Pleasant and professional. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. or. I would highly recommend them and have already! From first call response was attentive and timely. 4.2 Management. New windows are high quality and havent had any issues with significant condensation. Bath Replaced for Reasonable Price Continue reading . When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
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