Cannot create the new user. The Delivery City contains invalid characters. Share Improve this answer Follow answered Nov 28, 2018 at 14:06 snack_overflow 536 2 11 27 You will need to check your code to ensure that you are not sending more than 255 characters within this field. The TxType requested is not supported on this account. All VendorTxCodes should be unique. e.g. The BillingAddress field, if provided, can only contain a maximum of up to 200 characters. You will need to check your code to ensure you are retrieving the correct VendorTxCode from your database and sending it through in the RelatedVendorTxCode field. The Authorisation was Rejected by the vendor rule-base. You will receive this error message if we are not provided with the CardNumber field when you have POSTed your transaction registration. The certificate must not be in the AT_SIGNATURE part of a container. You will need to contact Sage Pay support once you have confirmed the URL that you are attempting to contact. 3D accelerator card is not supported! System boots fine with secure boot off. An active transaction with this VendorTxCode has been found but the TxType is different. element is only required for a Streamline merchant number. Difficulties with estimation of epsilon-delta limit proof, Replacing broken pins/legs on a DIP IC package. Alongside this the error can be caused by the card number being entered incorrectly thus creating a completely new card number that is recognised or registered as a range. The server received an invalid response from the upstream server while trying to fulfil the request. The Apply3DSecure flag is invalid. The vendor account does not support direct refund. This system messgae is generated when the currency you have selected in your POST does not support minor currency units. You will need to ensure that your code is sending the correct transaction details. Per HTTP spec that should be okay. You will need to ensure that you have entered the full card number correctly and only those numbers that appear on the front of the card and try again. The TxType field determines how the transaction will be processed by the Sage Pay system. You will need to ensure that you are sending numerics only within this field with no spaces between any of the numbers. You are receiving this system message because your transaction does not include the TxType field when being posted to Sage Pay. Please try a different card. This field is required to indicate the type of card being used by the customer (ie Visa, Mastercard etc) whose card number you have supplied within the CardNumber field. When sending your transaction registration POST to Sage Pay using the Direct solution you will always need to send a card number as you will be hosting your own payment page. The primary admin user cannot be deleted. You will be presented with this error message if you have had three failed attempts to gain a successful authorisation for this transaction. The VendorTxCode has been used before. Support Technical Support Cleaveland-dreadmistOctober 14, 2020, 4:22pm #1 I was playing the game until 07:00AM wich practicly was when servers went offline. If your post code is longer than 10 characters then please just enter the first 10 characters in order to continue. f: Alt+Tab to a popped up window name 'Message" which contains the following. This field is numerical only and can only support values from 0.01 to 100000.00. The CardExpiry date that has been entered is not a valid month and year combination. The VendorName will be upto 16 characters or less and will only contain letters and numbers but no spaces or unusual characters. The DeliveryAddress and DeliveryPostcode are required. c: Add this ending to the target field: dxlevel 91. d: Run the game. Create a card type for each type of card that your business accepts, such as debit cards, credit cards, loyalty cards, and corporate cards. You will need to check your code to verify the SecurityKey from the original transaction to which you are attempting to send your REFUND, REPEAT or AUTHORISE request to. The issue is normally associated when you are attempting to automate these actions. You may wish to contact the customer to gain feedback and find out why they did not wish to pursue with the transaction. The number of authorisation attempts exceeds the limit. The VendorEMail field can only ever contain a maximum of up to 255 characters and if you pass more than this within this field, you will receive this system message. Any current video adapter will meet this spec. An ERROR has occurred on the Sage Pay System. The command cannot be run for the vspvendorname provided. The RelatedVendorTxCode does not match the original transaction. ##### is an invalid date format. When you are prompted to restart the computer, click Restart . You will need to check that you are sending the correct SecurityKey of the original transaction in this field. If you are sending a RELEASE or ABORT POST to the Sage Pay system, but the related transaction you have specified is not a DEFERRED transaction, you will receive this system message. Some cards have restrictions on cross-border usage. The Delivery Surname contains invalid characters. You will need to enter the name of the credit or debit card holder in the Card Holder box provided on the payment page. The Amount is outside the mininum and maximum limits. Only zero or positive decimal values, to 2 decimal places. The vendor does not match with the vendor who registered the token. Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? Facebook devised a manual payment system to address the problem. ##### tag either not required for this command or XML structure is incorrect. It should contain the type of transaction you wish to perform including values such as PAYMENT, DEFERRED, AUTHENTICATE etc as outlined within the Protocol and Integration guidelines. The Description field can contain up to 100 characters. This URL must be http:// or https:// and be less than 255 characters long. It should be less than 40 characters long, contain only letters and numbers with no spaces or special characters (except for hyphen(-), underscore (_) or full stop (.)). You will need to check your code to ensure that the CV2 value provided consists of either three or four digits only depending on the card type selected. The Vendor configuration is missing or invalid. Moonrise Fall is a brain teaser-filled world mixed with classic adventuring, exploration, and collecting. If you have received this system message, it is likely that you are incorrectly supplied the Expiry date. Form transactions are disabled for this vendor in the test environment. Only zero or positive decimal value, to 2 decimal places. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. This only occurs if there are problems with your POSTing component. The Billing Address1 contains invalid characters. Your transaction has been Registered successfully and will need to be authorised to be sent for settlement. values must be either PAYMENT, REFUND, DEFERRED, REPEAT, REPEATDEFERRED, MANUAL, AUTHENTICATE or AUTHORISE. The Cardholder Name contains invalid characters. The Tranaction is not in a DEFERRED state. You can only return reports at monthly intervals. Does it have cross-border restrictions? You will need to check the URL to which you are attempting to send your POST to. Every transaction registration that is sent over to the Sage Pay systems must have its own unique VendorTxCode. Every transaction you send to the Sage Pay Systems must have a unique VendorTxCode. No further action required. For example, if you send M, you must have a MOTO enabled Merchant Number registered with Sage Pay. The Vendor Rule Bases disallow this card range. A valid value is required,this must be value between 0 and 999999999.99. You will also need to check the content of this field to ensure that it is valid. The command passed in the parameter was not recognised. The server encountered an unexpected condition which prevented it from fulfilling the request. You will need to check you code and correct one or the other field to fix this problem. File: includes/commerce_sagepay_server.inc Func: commerce_sagepay_server_redirect_form () Full list: Exiting. The Transaction has already been Refunded. The card number you have entered is not supported as a card type on the Opayo system. Cannot retrieve contributors at this time. Please check your code to ensure you are only sending REFUND in a currency that matches the original payment. This error normally occurs when an action is not acceptable if the Sage Pay system attempts to do something to a transaction. A valid value is required in the format 123.123.123.123. The Currency fields should only ever contain the 3-letter ISO 4217 codes and a valid currency code type that has been set up on your Sage Pay account. You must also ensure that there are no spaces within this card number. Accepted values for this field are: VISA (Visa Credit), MC (MasterCard credit), DELTA (Visa debit), UKE (Visa Electron), SOLO, MAESTRO (you can still send SWITCH for older cards), AMEX (American Express), DC (Diner's Club) and JCB (Japan Credit Bureau cards). This URL must be http:// or https:// and be no more than 255 characters in length. The SuccessURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction succeeds. Some debit cards require a PIN to be entered. Please contact support to re-enable this functionality. This system message would only be generated if you are using the Direct integration method and the issue number field which you are submitting to us is incorrect. . The VendorTxCode should contain your unique transaction reference identifying each separate transaction registration. The Delivery Firstname contains invalid characters. The RelatedVendorTxCode should always contain the original VendorTxCode of the original transaction against which you are attempting to perform your REFUND, REPEAT or AUTHORISE. Error (retrieving/updating or inserting) data. You should make sure that the VPSTxId you are supplying is the value which Sage Pay sent back to you with the original transaction. You will need to check your code to ensure that you are entering numeric values only and that no letters are being passed over. or element either not found, or present more than once. 3D-Authentication failed. You signed in with another tab or window. The FailureURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction fails. The ReleaseAmount larger the original amount. 3) Live with it as is. How can this new ban on drag possibly be considered constitutional? The IP address of each new server you POST from will need to be registered with Sage Pay. rev2023.3.3.43278. No spaces, hyphens or other characters or separators. The request was unsuccessful. The difference between the and value must be no greater than 50. To know more about the cookies used in this website refer to our Cookie Policy. More information on the different TxTypes can be found within the protocol document. You will need to check the content of the VendorEMail field to ensure that the e-mail address is valid. This is a standard HTTP Error. as the VPSTxId, which uniquely identifies a transaction to the Sage Pay system, is generated by us and returned back to you. The RelatedVendorTxCode value is too long. It should be a number and the value should match the value that was passed back to you by Sage Pay when the original transaction was completed. This vendor's rules require a successful 3D-Authentication. The Card Range requires 3D-Authentication, its not supported by the vendor. The Billing Phone contains invalid characters. Your Cancel was Successful, the authenticated payment will now appear in your failed transaction list. Can I tell police to wait and call a lawyer when served with a search warrant? You will need to check your code to ensure that the correct value is being retrieved from your database and that you are sending it through to Sage Pay within the correct field. This URL must be http:// or https:// and be less than 255 characters long. All transactions which are posted to the Sage Pay system will contain a "Vendor" field which should contain your unique vendor name. Hi Viky. For example if your currency is GBP, the Amount field value can be sent as 123.45, 4567.89, 0.36, 12.30 but not as 123.456, 4,567.89, .36 or 12.3. You must send the card holder's name in the CardHolder field of your transaction registration POST otherwise you will receive this system message. This could have been caused by the information posted to the Sage Pay server or by an issue with the Sage Pay server. Error parsing the request XML. It would only be generated if you have integrated using the Direct method as this field indicates the type of card (Visa, Mastercard etc.) You will need to ensure that you have provided a debit or credit card number within the card number box provided on the payment screens. can not be less than 8 characters. You will need to ensure that the start date selected is not later than the current date. Possible solutions. The Billing City contains invalid characters. The credit or debit card number entered must be that of the card type selected before proceeding to enter the credit or debit card number. You will need to contact the Sage Pay support team to inform them which Vendor account you were using when this error occurred. The ApplyAVSCV2 field can only ever contain the following four values : 0: Use the Default setting on your account 1: Force the AVS/CV2 checks and use the appropriate rules 2: Force No Checks for this transaction and ignore the rules 3: Force the AVS/CV2 checks but DO NOT wish to apply rules. This field should only contain alphanumeric characters and must be 100 characters or less. I'm building an integrated payment form with SagePay, and have previously been successful making payments to a test account using the test card details provided in page 24 of this documentation: https://www.sagepay.co.uk/file/25041/download-document/FORM_Integration_and_Protocol_Guidelines_270815.pdf?token=dyWjqsDOzcE9qp5wU39w0DiSx525HSqfiV9OV6EGQB8, However, when I try and pay again with card details in that list that have previously worked, the SagePay form highlights the card number field in red and says "The Card Range not supported by the system.". Please use format dd/MM/yyyy HH:mm:ss. This value would have been sent back to you in the status response of the original transaction from Sage Pay. The following language code(s) are either not valid or not supported: . Please redirect your customer to the ACSURL, passing the MD. You may also get this if you send fractional values to currencies that do not have minor units (like Japanese Yen, JPY, which only accepts whole number amounts). Any value longer than this will generate this system message. Please provide different value. The certificate must be valid, based on the computer system clock (not expired or valid with a future date). The Transaction was cancelled by the customer. Please use mobile device to refund transaction. You will need to check your code to ensure that you are sending this value or that the data is in the correct field. You will need to check your code to ensure that you are not send more than this. When using the Form solution you will need to provide us with a Success URL field containing a Fully Qualified Domain Name pointing to the externally visible page on your site to which customers are returned if a transaction completes. The PhoneID is not registered to any vendor account. The amount field you are passing through is invalid. The first step to resolving this issue is to identify if the shopper has made an error when they have entered the card number when making the payment. You must always check your code to ensure that you are providing a valid identifier within the VendorTxCode field for all transactions. Unfortunately, you are unable to reverse an aborted transaction and if you need to release the transaction, you will need to put through the transaction again. If you receive this message, it means that the transaction has been successfully Registered. The Card Range not supported by the system. Disconnect between goals and daily tasksIs it me, or the industry? If a value is supplied, should contain either 0 or 1. No further action needed. You can only AUTHORISE an AUTHENTICATED transaction up to 115% of its value (with all previous AUTHORISEs against that transaction taken into account). The Authorisation was Declined by the bank. This is a mandatory field an you will need to ensure that you are proviinge us with the large numbers situated on the front of the customer's card and you will need to ensure that there are no spaces or hyphens being used as separator characters when providing us with this value. The Related transaction is not an AUTHENTICATE. The Transaction was Registered Successfully. If you are providing a value which has more that 20 characters then you will receive this system message. e: A black screen should appear. You will receive this error message when a transaction has been rejected due to either your AVS/CV2 rulebase or the customer has had three failed attempts to correctly enter their card details. This error message is presented for transactions processed through the Form integration method only and occurs when the Encryption Password being used does not match the password that we have registered in our system. If you did not provide a vendor name, then it would have been supplied by Sage Pay. More than 50,000 rows returned. The transaction you are attempting to REFUND has already been fully refunded. Only whole numbers of Yen are acceptable. 3. If any unacceptable characters are passed or the value is longer than it should be, you will receive this system message. You will need to ensure that you are using the correct Form encryption password that has been registered to your test and live Sage Pay accounts. The following currency code(s) are either not valid or not supported:. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Failure Page on your site once the transaction has been registered as unsuccessful. Please check you code to ensure the Currency field of your POST contains a valid currency code, you may need to contact our customer services team to check which currencies are set up on your Sage Pay account. No further refunds can now be performed against the original transaction. This could be caused by several reasons such as authorisation communication and high volumes of transactions being authorised. Basically, if the feature is supported, THEN the response code is 206 and the response contains HTTP header Content-Range with info about the bytes included in the response. You must ensure that you are sending no more than 50 characters within your transaction registration POST and if the cardholder's name is longer than this you will need to send the first 50 characters only. The CV2 value you supplied in the CV2 field is incorrect, it must be a three or four digit number (American Express only), exactly as printed on the card. The line item amount details do not add up correctly. The CardHolder field in the transaction registration POST can only contain up to 50 characters. You will only be able to enter up to 10 characters in the card post code box on the payment pages. The Email Message contains invalid characters. cannot be more than 50 if is not provided.
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